WELCOME BONUS 300%
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UP TO €2000 + 100
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Frequently asked questions about Up X
From which amount does the 10,000 EUR limit apply?
The Litecoin (LTC) payment method establishes a maximum withdrawal limit of 10,000 EUR per transaction. This upper boundary is significantly higher than the Neosurf cap of 1,000 EUR, accommodating high rollers who move larger sums. The network fee applies only to the blockchain transfer itself, leaving the casino balance untouched by extra charges during this specific processing step.
A deposit via Litecoin requires a minimum entry point of 20 EUR to initiate the funding process for high-stakes play. This threshold is double the standard 10 EUR minimum found in other prepaid options like Neosurf, ensuring sufficient capital for substantial betting strategies. The conversion time ranges from five to thirty minutes before funds become available for immediate wagering on premium slot titles.
Withdrawals processed through Litecoin settle within zero to twenty-four hours after approval, offering speed comparable to instant methods but with higher caps. This duration contrasts sharply with unavailable fiat withdrawals, forcing high-volume players to utilize cryptocurrency for large cash-out requests. The absence of internal fees ensures that the full net amount reaches the player's digital wallet without any deduction by the operator.
What to do if the confirmation email is missing after 24 hours?
KYC verification requires an ID and address proof not older than three months, taking 24-48 hours for processing. This timeframe sets the standard for account activation, meaning delays beyond two days are outside normal operational limits. Players should check spam folders first before assuming a system failure occurred during document submission.
The minimum deposit starts at 10 EUR, which triggers the initial account activity check required for identity validation. If no email arrives within the 48-hour window, the account remains inactive regardless of funding status. Contacting support becomes necessary only after this full business day period has elapsed without resolution.
Bitcoin deposits process in 0-24 hours, providing a faster alternative if traditional banking channels cause bottlenecks. Network fees apply here unlike bank transfers, but speed often outweighs minor transaction costs for impatient users. Switching to crypto can bypass administrative delays associated with manual document review processes.
How to wisely manage a 2,000 EUR bonus?
The welcome offer provides 300% up to 2,000 EUR plus 100 free spins, requiring wagering between x35 and x45. A 100 EUR deposit yields a 300 EUR bonus, creating a total balance of 400 EUR subject to turnover rules. High rollers might deposit larger amounts to maximize the cap, but the 5 EUR max bet limit restricts rapid clearance strategies.
Slot games contribute 100% toward the wagering requirement, while table games and live dealer options count for only 10%. This disparity forces high-volume players to stick strictly to slots to meet the turnover efficiently. Playing roulette or blackjack wastes bonus funds because nine-tenths of every wager disappears from the requirement tracker.
Sun of Egypt 3 offers a volatility rating of high with a max win cap of x10000, suitable for large balances. The RTP stands at 95.61%, defined as a theoretical long-run average over hundreds of thousands of spins. High volatility means fewer frequent wins, requiring patience to sustain the bankroll through dry spells while clearing the wager.
A 30-day deadline applies to completing all turnover requirements, creating urgency for aggressive betting styles. Missing this window forfeits both the bonus and any winnings generated from it. Calculating daily targets based on the remaining balance ensures steady progress without violating the maximum stake constraints.
How do Corner 8:1 and Dozen 2:1 differ?
Corner bets pay 8:1 odds, covering four specific numbers on the roulette layout simultaneously. This payout structure rewards precision by offering higher returns for targeting smaller number clusters compared to broader coverage options. The risk remains identical per chip placed, but the probability of success is lower due to the narrower winning zone.
Dozen bets pay 2:1 odds, covering twelve consecutive numbers grouped into low, middle, or high sections. This wider coverage increases hit frequency significantly compared to corner wagers, making it a safer strategy for preserving capital. The lower multiplier reflects the increased likelihood of winning each spin on these broader sectors.
Table games contribute only 10% toward the 300% bonus wagering requirement, penalizing heavy roulette usage severely. A 10 EUR wager on a dozen adds just 1 EUR to the turnover target, slowing down clearance dramatically. High rollers must balance risk appetite with the mathematical inefficiency of using table games for bonus conversion purposes.
The house edge remains constant across all bet types, but the variance differs substantially between corner and dozen plays. Corner bets create volatile sessions with occasional large payouts, while dozens provide steadier, smaller returns. Understanding this distinction helps players align their bankroll management with their specific gaming objectives under bonus constraints.
How long does a withdrawal stay pending?
Bank transfers take 3-5 business days for withdrawals to reach the player's account after approval. This duration includes internal processing time and external banking network delays, setting a baseline for fiat currency payouts. Limits range from 20 to 10,000 EUR per transaction, affecting how frequently large sums must be split.
Bitcoin withdrawals complete in 0-24 hours, offering a significantly faster route for cryptocurrency enthusiasts. Network fees apply to these transactions, unlike bank transfers where only bank-side fees might occur. The speed advantage makes crypto ideal for players seeking immediate access to their winnings without waiting for traditional banking cycles.
KYC verification takes 24-48 hours and must be completed before any withdrawal is processed initially. Unverified accounts face indefinite holds until documents like ID and address proof are submitted and approved. This upfront delay impacts new players more than returning users who have already established their identity status.
Quick answers to common questions
| Question | Short Answer |
|---|---|
| What welcome bonus is available? | 300% welcome bonus up to €2,000 plus 100 free spins |
| What is the minimum deposit? | from EUR 10, depending on the method |
| How long does a withdrawal take? | e-wallets and crypto usually same day, cards 1-3 business days |
| Is there a mobile app? | yes, for Android and iOS plus a mobile web version |
| Can games be tested for free? | yes, most slots run in demo mode without a deposit |
| How do I reach support? | live chat and email, around the clock |
| Which currencies are accepted? | EUR and other common currencies |
What is the wager for the 300% bonus?
The wagering requirement sits between x35 and x45, applied to the combined deposit and bonus amount. For a 100 EUR deposit yielding a 300 EUR bonus, the total base is 400 EUR. Multiplying this by x40 results in a 16,000 EUR turnover target that must be met before cashing out.
Slots contribute 100% to this turnover, while table games and live dealer options count for only 10%. This contribution rate dictates that playing blackjack or roulette is mathematically inefficient for clearing the bonus. High rollers should exclusively use high-RTP slots like Sun of Egypt 3 to optimize their path to withdrawal eligibility.
The maximum bet allowed during bonus play is capped at 5 EUR, regardless of the player's usual stakes. Violating this limit voids the bonus and any associated winnings, posing a severe risk for high-stakes gamblers. Adhering to this restriction requires strict discipline when managing larger bankrolls derived from the matched funds.
Their winnings often add to the main bonus balance, becoming subject to the same x35-x45 rollover. Understanding this linkage prevents confusion about whether spin profits are immediately withdrawable or locked behind further requirements.
Why is the maximum bet 5 EUR during bonus?
The wagering rules for the 300 % welcome bonus cap the maximum stake at 5 EUR per round. This limit applies to the entire 30-day validity period, regardless of whether the player uses the cash balance or the matched funds. Exceeding this threshold voids all accrued winnings and forfeits the remaining bonus balance.
Does the app run stably on iOS 13?
The iOS application requires a minimum operating system version of 13 to function correctly. Users running older software versions cannot download or install the ~60 MB package from the official distribution channel. The interface may crash or fail to load game assets if the device does not meet this baseline requirement.
Is 2 GB RAM enough for the app?
Both Android (~45 MB) and iOS (~60 MB) clients list 2 GB of RAM as the absolute minimum hardware specification. Devices with lower memory capacity will likely experience severe lag or complete failure when launching high-RTP slots like Temple Tumble Megaways. Upgrading to a device with more memory ensures smoother gameplay and faster loading times.
Why does the game not load in Chrome 89?
Modern HTML5 games require updated browser engines to render complex graphics and handle WebSocket connections. Chrome 89 lacks the necessary WebGL support or security protocols needed by current casino providers like Relax Gaming. Updating to the latest stable version resolves compatibility issues and allows instant access to the full library.
How long does KYC verification take after registration?
Identity confirmation via KYC typically requires 24 to 48 hours once the documents are submitted. Players must provide a valid ID and an address proof no older than 3 months to initiate this process. Delays occur if the uploaded files are blurry or if the address document exceeds the three-month age limit.
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